Account Manager (North East)
Job Type: Full-time, Monday to Friday.
Location: Office based at CBX, Cobalt Business Park, Wallsend, NE28 9NZ.
Hours: Monday – Thursday: 08:30 to 16:30. Friday: 09:00 to 16:00.
Company & Role Overview
Enviroduct Cleaning specialises in professional kitchen extract and ductwork cleaning services. The company supports commercial kitchens in maintaining safe, compliant and efficient ventilation systems in accordance with relevant industry standards and best practice guidance.
We are seeking a driven and commercially focused Account Manager to join our office-based team in the North East. This role focuses on acquiring new clients through a mix of outbound sales channels (phone, email, LinkedIn etc), developing and maintaining long-term client relationships.
The successful candidate will be responsible for identifying and engaging businesses with commercial kitchens, promoting Enviroduct’s services and securing contracts to ensure clients remain compliant with applicable fire safety and hygiene standards.
Key Responsibilities
- Getting involved in the full sales cycle, from proactively generating new business through outbound activity to preparing and sending quotes to clients / prospects and chasing them through to close.
- Develop and maintain strong, professional relationships with clients.
- Using own initiative to identify and target organisations operating commercial kitchens across relevant sectors, such as hospitality, healthcare and education.
- Build and manage a pipeline of prospective clients.
- Present Enviroduct’s services clearly and professionally, articulating compliance and risk management benefits.
- Work to agreed sales targets.
- Maintain accurate records of activity, leads and opportunities within the CRM system.
- Liaise with operations teams to ensure smooth onboarding of new clients.
- Stay informed on relevant industry standards and best practice relating to kitchen extract and ductwork cleaning.
- Attending industry events to network with new prospects.
Person Specification – Essential
- Proven experience in a telesales, business development or account management role.
- Confident communicator with a strong telephone manner.
- Target driven with a proactive and resilient approach.
- Commercially aware with strong negotiation skills.
- Organised and capable of managing multiple prospects simultaneously.
- IT literate with experience using CRM systems.
Person Specification – Desirable
- Experience within the restaurant / hospitality sector is advantageous.
- Experience in facilities management, compliance services, fire safety or ventilation cleaning sectors.
- Understanding of commercial kitchen environments and associated compliance requirements.
Benefits
- Competitive salary plus commission structure.
- Company pension scheme.
- Free parking on site.
- Birthday off.
- Hybrid working option (up to 2 days per week)
- Vitality Life Insurance.
- Perkbox benefits platform.
- Company events.
To Apply:
Submit your CV and a short cover note / message through the ‘Application Form’ section on this page.